Grab Philippines has recently sanctioned about 500 of their driver-partners due to various offenses, including frequent cancellation of trips, overcharging, and using improper language to customers.
According to Brian Cu, country head of Grab Philippines, based on the gravity of their offense, the drivers were either given warnings, suspension, or were banned.
Meanwhile, Cu said that they have not received any reports that their drivers are not travelling as a protest against the decision of the Land Transportation Regulatory and Franchising Board to suspend the Php 2 per travel minute charge.
“Wala naman kaming naririnig na drivers na nag-proprotesta. So far ang nakikita lang namin ay bumaba ang income ng mga drivers.” Cu said during DZRH’s One On One.
However, the head of Grab Philippines suspects that drivers are no longer travelling due to their losses.
“Isang dahilan kung bakit sigurado hindi sila nag-biyahe dahil pa-lugi na lang ang kanilang pag-biyahe.” Cu explained. “Of course, kung out of pocket sila, mas pipiliin nilang hindi na ilabas ang sasakyan.”
Recently, the LTFRB suspended the Php 2 per minute travel charge of Grab Philippines after insisting that the extra charges were illegal since it was implemented without their consent.
However, Grab Philippines insisted that extra charges were allowed based on the Department of Transportation Order 2015-11, which sets standards for public transport system, including its fares.
Puwersa ng Bayaning Atleta Partylist Rep. Jericho Nograles was the one who raised the issue of Grab Philippines’ alleged illegal charges after receiving numerous complaints.